Refunds and Returns
All product is shipped F.O.B. our dock at 1 Mill St. Burlington VT 05401.
If there has been a problem in the shipping or in the receiving process for which our customer is blameless, we will, at our sole discretion, replace the product immediately without charge.
Under no circumstances will we issue a refund, nor do we guarantee the product’s fitness for use, if the product is used in a process not designed or supervised by Green Mountain Antibodies, Inc.